[wp-meta] [Making WordPress.org] #1612: Support tickets list (RSS & API)
Making WordPress.org
noreply at wordpress.org
Mon Feb 29 20:18:46 UTC 2016
#1612: Support tickets list (RSS & API)
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Reporter: finnj | Owner:
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Plugin Directory | Keywords:
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Today it is not possible to show a list of the last N tickets from a
plugin (at least not to my knowledge).
Suggest to implement:
RSS feed:
- Topic (Posts, last activity)
- Original ticket text/last reply
API:
Possibility to get all support tickets and replies.
Why:
Many plugin developers have their own site with documentation and other
information. Some have their own ticketing system, but a lot is using the
wordpress.org support forum.
It should be possible to display a list of tickets like the one shown on
the plugins support tab.
With a API interface, it would be possible to import tickets, for local
search on own site.
Today the RSS feed provided on the bottom of the support tab (ex:
[https://wordpress.org/support/rss/plugin/frontier-post]), only shows
single comments - Without reference to the ticket not really useful.
There are plugins that displays info from the plugin directory, but the
support tickets are missing - example of plugin:
https://wordpress.org/plugins/wp-plugin-info-card/
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Ticket URL: <https://meta.trac.wordpress.org/ticket/1612>
Making WordPress.org <https://meta.trac.wordpress.org/>
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