[wp-meta] [Making WordPress.org] #7: Search individual plugin/theme forums
Making WordPress.org
noreply at wordpress.org
Tue Feb 2 23:44:02 UTC 2016
#7: Search individual plugin/theme forums
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Reporter: Daedalon | Owner:
Type: enhancement | Status: new
Priority: normal | Component: Support Forums
Resolution: | Keywords: needs-refresh 2nd-opinion
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Comment (by swinggraphics):
it is not as high a priority as other things on the site
I have no idea what the priorities for the wordpress.org are, but from my
standpoint as a user, there isn't any as big as making the support topic
search usable. This has been true for years. Fancy images for plugin
headers? I didn't need that. A bright green box telling me I should search
to see if my topic already exists before creating a new one? Like a middle
finger to the user. Many developers have notices on their Support pages
saying, in effect, "I do not provide support here. Please create an
account on my website [sometimes for a fee] to receive support; the
WordPress forums are insufficient." I also don't know what's involved in
upgrading bbPress, but I think it would be satisfactory to save 0 to 20 of
the most recent support topics from any plugin or theme and delete the
rest or make them available statically in an archive somewhere. Users
create new, duplicate topics trying to get support anyway, primarily
because anything beyond the first page isn't practically searchable, so
who cares if extant threads cease to exist?
Many thanks to all the volunteers plugging away at this behemoth (the
entire wordpress.org) and for providing any kind of a forum to begin with.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/7#comment:24>
Making WordPress.org <https://meta.trac.wordpress.org/>
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