[wp-meta] [Making WordPress.org] #1520: SupportFlow Replies on Make.WordPress.org/Training sending to wrong address Part 2
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Tue Feb 2 19:11:01 UTC 2016
#1520: SupportFlow Replies on Make.WordPress.org/Training sending to wrong address
Part 2
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Reporter: meaganhanes | Owner: iandunn
Type: defect | Status: accepted
Priority: high | Component: make.wordpress.org / P2
Resolution: | Keywords:
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Comment (by iandunn):
Er, I'm wondering if you expected to only get notifications for new
tickets, instead of getting notifications for all tickets, even if another
admin is already responding to it. If that's the case, then you were
probably only added to the CC list because of your reply, and the real
problem here is that the notification behavior isn't intuitive or
documented. Maybe there needs to be a way for people to get notifications
for new tickets, but then once the ticket is owned by an admin, then only
that admin gets notifications, or something like that.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/1520#comment:4>
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