[wp-meta] [Making WordPress.org] #1520: SupportFlow Replies on Make.WordPress.org/Training sending to wrong address Part 2

Making WordPress.org noreply at wordpress.org
Tue Feb 2 19:11:01 UTC 2016


#1520: SupportFlow Replies on Make.WordPress.org/Training sending to wrong address
Part 2
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  Reporter:  meaganhanes  |      Owner:  iandunn
      Type:  defect       |     Status:  accepted
  Priority:  high         |  Component:  make.wordpress.org / P2
Resolution:               |   Keywords:
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Comment (by iandunn):

 Er, I'm wondering if you expected to only get notifications for new
 tickets, instead of getting notifications for all tickets, even if another
 admin is already responding to it. If that's the case, then you were
 probably only added to the CC list because of your reply, and the real
 problem here is that the notification behavior isn't intuitive or
 documented. Maybe there needs to be a way for people to get notifications
 for new tickets, but then once the ticket is owned by an admin, then only
 that admin gets notifications, or something like that.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/1520#comment:4>
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