[wp-meta] [Making WordPress.org] #1188: New updated ticket process format

[Making WordPress.org]

#1188: New updated ticket process format
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Reporter:  karmatosed  |      Owner:
    Type:  task        |     Status:  new
Priority:  normal      |  Component:  Trac
Keywords:              |
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 The theme review team have been working on how to get a new process for
 both updated and new themes. This trac ticket is the start of trying to
 work out what we need in place to get this done.

 '''Here is the process broken down:'''
 1. A theme is updated in the normal way.
 2. The theme check plugin runs over the theme.
 3. If theme check passes, the theme goes live.
 4. If theme check fails, the theme doesn’t progress until it’s passed.
 5. If the theme goes live, trac ticket is made.
 6. We need a queue of recently updated tickets – note this may need
 tickets or something to indicate this. This queue is only for people if
 want to check updates.
 7. A button is on all themes in directory. This button is ‘report this
 theme’.

 '''Report theme process'''
 1. The report button is clicked.
 2. You have to be logged in to report and also a ticket made and put in
 reported queue. You also have to give a report reason.
 3. The theme review team monitor this queue as a priority. Once a ticket
 appears there someone takes it and does a review.

 We would also like to work in an iteration the addition of rejecting a
 report of a theme and then a support ticket being made for that theme. We
 can safely make the assumption that user needs support rather than the
 theme being fixed then.

 I flagged this for trac but it also covers the theme directory.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/1188>
Making WordPress.org <https://meta.trac.wordpress.org/>
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