[wp-meta] [Making WordPress.org] #296: Prevent re-opening a ticket closed as fixed on a closed milestone

[Making WordPress.org]

#296: Prevent re-opening a ticket closed as fixed on a closed milestone
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Reporter:  nacin        |      Owner:
    Type:  enhancement  |     Status:  new
Priority:  normal       |  Component:  Trac
Keywords:  needs-patch  |
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 This comes up sometimes on Core Trac. Someone disagrees with a change, or
 finds a change to be incomplete or buggy, or has an additional suggestion
 for a change. They then re-open the ticket. The problem is, the ticket is
 already closed as "fixed," and on a completed milestone. Someone has to
 then come along and ask them to make a new ticket (usually with the same
 exact information as their comment), which is annoying for everyone
 involved.

 We should prevent tickets from being re-opened when they are closed on a
 completed milestone. This isn't particularly easy to do via configuration
 or templating, but a little JS seems like it'll handle this situation
 perfectly fine.

 I think we could also place a box on the bottom of the ticket (possibly
 next to a visually disabled "reopen" option) to create a new ticket
 instead, referencing this one in the process.

 Bug gardeners should still be able to re-open a ticket.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/296>
Making WordPress.org <https://meta.trac.wordpress.org/>
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