[theme-reviewers] Asking users to review the theme

Thu Nov 21 21:56:19 UTC 2013

Thanks!

From: theme-reviewers [mailto:theme-reviewers-bounces at lists.wordpress.org]
On Behalf Of Emil Uzelac
Sent: Thursday, November 21, 2013 3:52 PM
To: Discussion list for WordPress theme reviewers.
Subject: Re: [theme-reviewers] Asking users to review the theme

go to  <http://lists.wordpress.org/mailman/listinfo/theme-reviewers>
http://lists.wordpress.org/mailman/listinfo/theme-reviewers and unsubscribe

On Thu, Nov 21, 2013 at 3:48 PM, Vanessa Rhines
<vanessa at lifestepscouncil.org> wrote:

PLEASE TAKE ME OFF THESE EMAILS!!!

From: theme-reviewers [mailto:theme-reviewers-bounces at lists.wordpress.org]
On Behalf Of emin ozlem
Sent: Wednesday, November 20, 2013 4:52 PM
To: Discussion list for WordPress theme reviewers.
Subject: Re: [theme-reviewers] Asking users to review the theme

I perfectly understand what you say. I thought there was nothing to ask in
the ticket, since you made it clear it was against to rules. So instead of
arguing it with you personally why it's against the rules, i wanted to open
up a public  discussion as to why it is not allowed and if we can allow it.

I mean why can a plugin openly ask "Rate 5* for this plugin" and the theme
can not ? I honestly could care less if they voted 3-4-5 stars, i just need
actual user feedback to improve up on. People usually do not tend to do
reviews unless they are prompted or "reminded" to do so.

Maybe we can put some limit the usage of it like the limitations on the
linkbacks to the author, put some rules on how can it be asked from user.
Like do not say "vote me 5 stars", i dont know.For example I had made mine a
"one time only" notice intentionally in order not to disturb user, not to
mention that it can already be opted-out upon installation.

2013/11/21 Chip Bennett <chip at chipbennett.net>

The point is: you should ask the reviewer in the ticket first. Not the mail
list or the forums: in the ticket.

Review tickets are meant to be a discussion between reviewer and developer,
and the process works much more smoothly when that happens. That's why we
ask developers to ask questions in the ticket before going elsewhere, and
why we ask reviewers to keep tickets open after leaving review comments.

The mail-list *is* a place for general discussion, and everyone is welcome
to use it for that. But if a question is directly related to a review
comment, the first place that discussion should take place is in the ticket.
If an issue or question can't be adequately addressed, then bring an admin
into the ticket. 

Our goal is to ensure that Themes make it through the approval as
expediently as possible. That's why we ask that in-ticket issues be handled
in-ticket first. Once the Theme is approved, then by all means: open up
general discussion on the mail-list.

As for the forums: that's the worst-possible place to go for Theme
Review-related questions. The Theme Review Team members generally don't
monitor the forums (unless pinged).

On Wed, Nov 20, 2013 at 5:35 PM, emin ozlem <eminozlem at gmail.com> wrote:

Firstly, my email to the list was not meant to bypass your review or ask for
second opinion behind your back. Like i said, i understand it's against the
rules as you said. I just wanted to know how and why it's allowed for
plugins and not for themes.

Thanks for the link to the discussion, i thought mail list was something we
could make use of when we have questions we could not find answers to. Next
time i will ask in forums first.

2013/11/21 Chip Bennett <chip at chipbennett.net>

First, in-ticket questions should be handled first *in-ticket*. If you have
a question, ask the reviewer, in the ticket. The mail-list should not be
used as an end-around to bypass review comments.

Second, please refer to the discussion, here:

http://make.wordpress.org/themes/2013/11/04/wp-admin-theme-promotion/

On Wed, Nov 20, 2013 at 4:38 PM, emin ozlem <eminozlem at gmail.com> wrote:

I've added a one-time only message to suggest user to review the theme, and
i am told it's against the rules ?

I mean i've seen plenty of plugins asking for 5star reviews, and i havent
even done that, i simply wrote "please review, all kind of feedback helps". 

Is it against the themes guidelines, and if it's, how come it's not for the
plugins ?

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