[theme-reviewers] Asking users to review the theme

[Chip Bennett]

The point is: you should ask the reviewer in the ticket first. Not the mail
list or the forums: in the ticket.

Review tickets are meant to be a discussion between reviewer and developer,
and the process works much more smoothly when that happens. That's why we
ask developers to ask questions in the ticket before going elsewhere, and
why we ask reviewers to keep tickets open after leaving review comments.

The mail-list *is* a place for general discussion, and everyone is welcome
to use it for that. But if a question is directly related to a review
comment, the first place that discussion should take place is in the
ticket. If an issue or question can't be adequately addressed, then bring
an admin into the ticket.

Our goal is to ensure that Themes make it through the approval as
expediently as possible. That's why we ask that in-ticket issues be handled
in-ticket first. Once the Theme is approved, then by all means: open up
general discussion on the mail-list.

As for the forums: that's the worst-possible place to go for Theme
Review-related questions. The Theme Review Team members generally don't
monitor the forums (unless pinged).


On Wed, Nov 20, 2013 at 5:35 PM, emin ozlem <eminozlem at gmail.com> wrote:

> Firstly, my email to the list was not meant to bypass your review or ask
> for second opinion behind your back. Like i said, i understand it's against
> the rules as you said. I just wanted to know how and why it's allowed for
> plugins and not for themes.
> Thanks for the link to the discussion, i thought mail list was something
> we could make use of when we have questions we could not find answers to.
> Next time i will ask in forums first.
>
>
> 2013/11/21 Chip Bennett <chip at chipbennett.net>
>
>> First, in-ticket questions should be handled first *in-ticket*. If you
>> have a question, ask the reviewer, in the ticket. The mail-list should not
>> be used as an end-around to bypass review comments.
>>
>>  Second, please refer to the discussion, here:
>> http://make.wordpress.org/themes/2013/11/04/wp-admin-theme-promotion/
>>
>>
>> On Wed, Nov 20, 2013 at 4:38 PM, emin ozlem <eminozlem at gmail.com> wrote:
>>
>>> I've added a one-time only message to suggest user to review the theme,
>>> and i am told it's against the rules ?
>>> I mean i've seen plenty of plugins asking for 5star reviews, and i
>>> havent even done that, i simply wrote "please review, all kind of feedback
>>> helps".
>>>
>>> Is it against the themes guidelines, and if it's, how come it's not for
>>> the plugins ?
>>>
>>> _______________________________________________
>>> theme-reviewers mailing list
>>> theme-reviewers at lists.wordpress.org
>>> http://lists.wordpress.org/mailman/listinfo/theme-reviewers
>>>
>>>
>>
>> _______________________________________________
>> theme-reviewers mailing list
>> theme-reviewers at lists.wordpress.org
>> http://lists.wordpress.org/mailman/listinfo/theme-reviewers
>>
>>
>
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