[wp-trac] [WordPress Trac] #60789: Administration Email Address: Allow method to deactivate

WordPress Trac noreply at wordpress.org
Sat Mar 16 17:03:42 UTC 2024


#60789: Administration Email Address: Allow method to deactivate
-------------------------------+------------------------------
 Reporter:  andrewhoyer        |       Owner:  (none)
     Type:  feature request    |      Status:  new
 Priority:  normal             |   Milestone:  Awaiting Review
Component:  Administration     |     Version:
 Severity:  normal             |  Resolution:
 Keywords:  2nd-opinion close  |     Focuses:
-------------------------------+------------------------------

Comment (by askwpgirl):

 **After seeing various conversations on Twitter with pros and cons of
 different approaches, let's first define the problem:**

 1. Email addresses entered in this filed must "accept" an "invite" to "opt
 in" to receive these emails.

 2. There is no "opt out" option. While this doesn't violate CAN-SPAM
 because they are not promotional in nature, they do end up being a kind of
 spam.

 3. Replacing the email address is contingent on someone else accepting an
 invite, which I have seen many times they do not.

 **How things are handled now related to this issue:
 **

 Administrators are prompted periodically to confirm this email address is
 correct. However, as I've noticed with many small businesses, they rarely
 if ever log into the their site to see this reminder notice and change it.


 **Possible Solutions:**

 1. Link in the notification emails: "Do you wish to longer receive these
 emails? If so, click here." Then have a mechanism like people do for Data
 Removal requests to be removed from this field.

 2. Or tie this field to a WordPress User, and when that user is removed,
 the person removing the use is prompted to select a new user to receive
 these emails.

 **To summarize:**

 This field has an opt-in and no opt-out.

 The field is not tied to a WordPress User so ends up floating out there
 indefinitely without the person who owns the email being able to request
 removal.

 It is assumed that all WordPress sites are "active" and that the current
 way things are handled by prompting the logged in Admin to confirm this
 email address "works" to prompt site owners or administrators to change
 it. That's a great thing, but many people log in rarely and will never see
 that.

 It can be hard as the person with the email "stuck" in this field to find
 a contact at the company to request removal. So this being related to a
 WordPress User solves that. If they remove your user, they have to pick
 someone else to be the new recipient.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/60789#comment:9>
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