[wp-trac] [WordPress Trac] #27244: 'Restore This Autosave' immediately updates a published post

WordPress Trac noreply at wordpress.org
Sun Feb 25 16:51:40 UTC 2024


#27244: 'Restore This Autosave' immediately updates a published post
-----------------------------------------+------------------------------
 Reporter:  johnbillion                  |       Owner:  (none)
     Type:  defect (bug)                 |      Status:  new
 Priority:  normal                       |   Milestone:  Awaiting Review
Component:  Revisions                    |     Version:
 Severity:  normal                       |  Resolution:
 Keywords:  needs-patch has-ux-feedback  |     Focuses:
-----------------------------------------+------------------------------

Comment (by mizuki1rg):

 Acknowledge the reported behavior: Start by acknowledging the reported
 behavior and confirm that you understand the problem described by the
 user.

 Express understanding of the user's frustration: Recognize the frustration
 that such unexpected behavior can cause for users, particularly if it
 leads to unintentional changes to published content.

 Provide reassurance: Assure the user that you will investigate the issue
 further to determine its cause and potential solutions.

 Offer assistance: Encourage the user to provide any additional information
 or context that could help in diagnosing and resolving the issue.

 Communicate next steps: Inform the user of the steps you will take to
 address the problem, such as reporting it to the appropriate development
 team or seeking guidance from technical support resources.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/27244#comment:8>
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