[wp-trac] [WordPress Trac] #58438: Site not Working post Software updates

WordPress Trac noreply at wordpress.org
Thu Jun 1 10:00:33 UTC 2023


#58438: Site not Working post Software updates
---------------------------------------------+-----------------------------
 Reporter:  z4065                            |       Owner:  (none)
     Type:  defect (bug)                     |      Status:  new
 Priority:  normal                           |   Milestone:  Awaiting
                                             |  Review
Component:  General                          |     Version:
 Severity:  critical                         |  Resolution:
 Keywords:  reporter-feedback needs-refresh  |     Focuses:
---------------------------------------------+-----------------------------

Comment (by z4065):

 Hi,

 Below is the Error log details on the site.

 Versions:
 WordPress: 6.2.2
 WordPress MS: No
 PHP: 7.3.18
 WP Mail SMTP: 3.8.0

 Params:
 Mailer: smtp
 Constants: No
 ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect
 to serverSMTP server error: Failed to connect to server Additional SMTP
 info: php_network_getaddresses: getaddrinfo failed: Name or service not
 known
 Host: mail.learnion.online
 Port: 465
 SMTPSecure: ssl
 SMTPAutoTLS: bool(true)
 SMTPAuth: bool(true)

 Server:
 OpenSSL: OpenSSL 1.1.1g 21 Apr 2020

 Debug:
 Email Source: WP Mail SMTP
 Mailer: Other SMTP
 SMTP Error: Could not connect to SMTP host. Failed to connect to
 serverSMTP server error: Failed to connect to server Additional SMTP info:
 php_network_getaddresses: getaddrinfo failed: Name or service not known

 SMTP Debug:

 2023-06-01 09:55:01 Connection: opening to ssl://mail.learnion.online:465,
 timeout=300, options=array()

 2023-06-01 09:55:01 Connection failed. Error #2: stream_socket_client():
 php_network_getaddresses: getaddrinfo failed: Name or service not known
 [/opt/bitnami/apps/wordpress/htdocs/wp-includes/PHPMailer/SMTP.php line
 389]

 2023-06-01 09:55:01 Connection failed. Error #2: stream_socket_client():
 unable to connect to ssl://mail.learnion.online:465
 (php_network_getaddresses: getaddrinfo failed: Name or service not known)
 [/opt/bitnami/apps/wordpress/htdocs/wp-includes/PHPMailer/SMTP.php line
 389]

 2023-06-01 09:55:01 SMTP ERROR: Failed to connect to server:
 php_network_getaddresses: getaddrinfo failed: Name or service not known
 (0)

 SMTP Error: Could not connect to SMTP host. Failed to connect to server

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/58438#comment:2>
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