[wp-trac] [WordPress Trac] #58741: Media Library Popup Showing Blank Popup on Window Resize Below Mobile Viewport

WordPress Trac noreply at wordpress.org
Thu Jul 6 18:18:08 UTC 2023


#58741: Media Library Popup Showing Blank Popup on Window Resize Below Mobile
Viewport
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 Reporter:  adhun         |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  normal        |  Milestone:  Awaiting Review
Component:  Media         |    Version:  6.2.2
 Severity:  normal        |   Keywords:  needs-patch
  Focuses:                |
--------------------------+-----------------------------
 == Bug Report
 === Description
 The media library popup in WordPress is encountering a problem where it
 displays a blank popup when the window is resized below the mobile
 viewport. This issue prevents users from accessing the media library and
 selecting files on smaller screens, negatively impacting the overall user
 experience.

 === Environment
 - WordPress: 6.2.2
 - PHP: 7.4.33
 - Server: Apache
 - Database: mysqli (Server: 5.7.42 / Client: mysqlnd 7.4.33)
 - Browser: Chrome 114.0.0.0 (macOS)
 - Theme: Upshift 1.0
 - MU-Plugins: None activated
 - Plugins:
   * WordPress Beta Tester 3.5.1

 === Steps to Reproduce
 1. Access the WordPress admin dashboard.
 2. Navigate to add new post.
 3. Click on set featured image button.
 4. Resize the window below mobile viewport, you will get a blank screen.

 === Expected Results
 1. Users should see media window even after window resize.
 2. This scenarios is not there in media library popup of image block on
 block editor.

 === Actual Results
 1.  Users gets blank popup when window is resized.


 Video Link : https://www.loom.com/share/efad2f97064f441596d69cc9a354a658

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Ticket URL: <https://core.trac.wordpress.org/ticket/58741>
WordPress Trac <https://core.trac.wordpress.org/>
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