[wp-trac] [WordPress Trac] #47308: www.rowlikeagirl.uk ERROR

[WordPress Trac]

#47308: www.rowlikeagirl.uk ERROR
------------------------------+----------------------
 Reporter:  oliviabolesworth  |       Owner:  (none)
     Type:  defect (bug)      |      Status:  closed
 Priority:  normal            |   Milestone:
Component:  General           |     Version:
 Severity:  critical          |  Resolution:  invalid
 Keywords:                    |     Focuses:
------------------------------+----------------------
Changes (by garrett-eclipse):

 * status:  new => closed
 * resolution:   => invalid
 * milestone:  Awaiting Review =>


Comment:

 Hi @oliviabolesworth

 This Trac instance is for bugs in WordPress Core itself. Looking at your
 issue it appears to be an issue with the Advanced NoCaptcha Recaptcha
 plugin.

 If you have FTP or other access to the server you can disable the plugin
 by renaming it's folder from 'advanced-nocaptcha-recaptcha' to 'advanced-
 nocaptcha-recaptcha-break' in order to regain access. Or removing the
 directory will also work.
 *If you're unable to do this contact your developer or hosting company and
 they can assist in manually disabling the problematic plugin.

 And then looking at your issue quickly the plugin requires minimum PHP of
 5.4 but your server is using PHP 5.3.29 which is quite outdated. I would
 suggest updating your PHP on the server, which your hosting provider or
 developer/agency can assist you with. Otherwise, you won't be able to
 utilize this plugin as your server won't support it.

 Once your server is updated to a more recent PHP you should be able to re-
 install/re-active the plugin. (If you did the rename approach to disable
 it just rename it back to 'advanced-nocaptcha-recaptcha'.

 I hope that helps get your site back online and gives you a path forward.

 All the best,
 Cheers
 P.S. Closing this ticket as it's not related to WordPress core, but feel
 free to respond on the thread.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/47308#comment:1>
WordPress Trac <https://core.trac.wordpress.org/>
WordPress publishing platform