[wp-trac] [WordPress Trac] #39638: Reset Password Page UX

WordPress Trac noreply at wordpress.org
Wed Apr 24 17:54:56 UTC 2019

#39638: Reset Password Page UX
 Reporter:  erichmond                |       Owner:  (none)
     Type:  enhancement              |      Status:  new
 Priority:  normal                   |   Milestone:  Awaiting Review
Component:  Login and Registration   |     Version:  4.7.1
 Severity:  normal                   |  Resolution:
 Keywords:  ux-feedback ui-feedback  |     Focuses:  ui

Comment (by megabyterose):

 Replying to [comment:23 estelaris]:
 > After reading all the comments, I love the way my hosting company does
 it. There is a button for PASSWORD GENERATOR, that brings a small box with
 an automated password or it can be overwritten (if chosen). The USE
 PASSWORD button is enabled after checking the box in the sentence that
 says "I have copied this password in a safe place". That action should be
 helpful to users.
 > Also, the RESET PASSWORD button should say SAVE PASSWORD. See attachment
 above for better illustration. Would have to be tested for accessibility

 I agree. Hosting companies, cPanel, and Plesk are all very clear with a
 generate button with options. This type of layout gives a two really
 distinct choices to the user. (Though for some reason "Update" sounds
 better to me than "Save," but I'm not sure why. Maybe because Update is
 used more often throughout the rest of the WP UI?)

 Just a general note on this ticket, the password generation on the user
 edit screen really confused my users (site admins) as well. It wasn't
 obvious that the password that was generated could be replaced (though the
 generated password being highlighted when you click Generate Password
 helps). Plus the button says "Generate Password," which wasn't intuitive
 for admins looking to change a user's password to something specific. I
 know there was a lot of old discussion on this UX in #24633, but I feel
 like whatever changes are made on the password reset page should also be
 made in the other locations listed here:

 (If this has been discussed elsewhere, can someone point me in the right

Ticket URL: <https://core.trac.wordpress.org/ticket/39638#comment:26>
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