[wp-trac] [WordPress Trac] #44644: Personal data export request status changed to completed by admin download

WordPress Trac noreply at wordpress.org
Tue Sep 4 19:14:34 UTC 2018


#44644: Personal data export request status changed to completed by admin download
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 Reporter:  knutsp                               |       Owner:  (none)
     Type:  defect (bug)                         |      Status:  new
 Priority:  normal                               |   Milestone:  4.9.9
Component:  Privacy                              |     Version:  4.9.7
 Severity:  normal                               |  Resolution:
 Keywords:  needs-patch ux-feedback ui-feedback  |     Focuses:  privacy
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Comment (by desrosj):

 @JoshuaWold The behavior that changes are being proposed to is present in
 any `trunk` or 4.9.8 install. To reproduce:

 1. Go to the Tools > Export Personal Data page.
 1. Create a data export request for a user.
 1. Before clicking the confirmation link in the email, hover over the
 request in the table and click the "Download Personal Data" action link.
 1. Refresh the page.

 You'll see that the request is marked as completed and the button at the
 end of the row becomes "Remove request".

 In summary, the suggested flow changes so far are:

 1. Do not mark the request as completed when the administrator clicks the
 download link. This would leave the request waiting for the user to click
 the confirmation link in the email. When they do, the request would be
 confirmed, and the "Email Data" button would appear.
 1. Introduce a way to manually mark a request as completed for instances
 where an administrator downloads the user's data and emails it separately.
 I was thinking of another action link near the download link, and maybe a
 bulk action.

 If you could evaluate the current flow and give any feedback on (or expand
 upon) the suggested changes, that would be great!

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Ticket URL: <https://core.trac.wordpress.org/ticket/44644#comment:8>
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