[wp-trac] [WordPress Trac] #44673: "Resend Email" Privacy bulk action can be confusing

[WordPress Trac]

#44673: "Resend Email" Privacy bulk action can be confusing
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 Reporter:  desrosj         |      Owner:  (none)
     Type:  defect (bug)    |     Status:  new
 Priority:  normal          |  Milestone:  Awaiting Review
Component:  Privacy         |    Version:  4.9.6
 Severity:  normal          |   Keywords:  has-screenshots ux-feedback
  Focuses:  administration  |
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 In the bulk actions dropdown for personal data exports, there is a "Resend
 Email" action. This action when, selected, resends a confirmation email
 for each checked request. This could be confusing in a few scenarios.

 1. If a request is "completed" (user confirmed and data has been emailed
 to the user), "Resend Email" could be misunderstood as "resend the user's
 data export". However, a confirmation email is sent instead and the
 process restarts.
 1. If a request is "confirmed" (user has confirmed the request, but their
 data has not been admin downloaded or emailed to them), it could be
 misunderstood as "resend data export to user".

 For erase personal data requests, "Resend Email" may also be too vague.

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Ticket URL: <https://core.trac.wordpress.org/ticket/44673>
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