[wp-trac] [WordPress Trac] #44133: Should the Data Export indicate when we have no information on the user

WordPress Trac noreply at wordpress.org
Thu Jul 5 21:59:14 UTC 2018


#44133: Should the Data Export indicate when we have no information on the user
-------------------------------------------------+-------------------------
 Reporter:  garrett-eclipse                      |       Owner:  (none)
     Type:  enhancement                          |      Status:  new
 Priority:  normal                               |   Milestone:  4.9.8
Component:  Privacy                              |     Version:  4.9.6
 Severity:  normal                               |  Resolution:
 Keywords:  has-screenshots has-patch needs-     |     Focuses:
  testing                                        |  administration
-------------------------------------------------+-------------------------

Comment (by JoshuaWold):

 I prefer the suggestion of NOT giving a download link when the export has
 nothing to share.

 Two quick points:

 1. Are we going to surface in the admin a message to the user?
 2. With the email that gets sent out can we write a slightly different
 message?

 Instead of saying:

 “Howdy, Your request for an export of personal data has been completed. No
 personal data was found.”

 What if we said:

 “Howdy, Your request for an export of personal data has been completed.
 [Site name] has identified no personal data for the user associated with
 [email].”

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Ticket URL: <https://core.trac.wordpress.org/ticket/44133#comment:19>
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