[wp-trac] [WordPress Trac] #43037: Login error message "Invalid username. Lost your password?" is confusing

WordPress Trac noreply at wordpress.org
Sun Jan 7 13:58:29 UTC 2018


#43037: Login error message "Invalid username. Lost your password?" is confusing
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 Reporter:  afercia                 |      Owner:
     Type:  defect (bug)            |     Status:  new
 Priority:  normal                  |  Milestone:  Awaiting Review
Component:  Login and Registration  |    Version:  2.8
 Severity:  normal                  |   Keywords:  has-screenshots
  Focuses:  ui, accessibility       |
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 Error messages should always clearly describe the error to allow users
 determine what is wrong. This is also a WCAG requirement, as recently
 pointed out in #42985.

 When entering an invalid username (or email), the returned error message
 is `Invalid username. Lost your password?` (or invalid email address),
 with a link pointing to the retrieve password page:

 [[Image(https://cldup.com/sh4NF-07iV.png)]]

 While this link makes perfectly sense when users enter a wrong
 ''password'', it doesn't when they enter a wrong ''username''. The error
 is a wrong username, why I should ever be offered a link to retrieve my
 password?

 Introduced 9 years ago in [10960] see #9442, and then duplicated for the
 email login in [36617] see #9568.

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Ticket URL: <https://core.trac.wordpress.org/ticket/43037>
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