[wp-trac] [WordPress Trac] #43492: Core Telemetry and Updates

WordPress Trac noreply at wordpress.org
Wed Apr 4 18:03:33 UTC 2018


#43492: Core Telemetry and Updates
------------------------------+------------------------------
 Reporter:  xkon              |       Owner:
     Type:  enhancement       |      Status:  new
 Priority:  normal            |   Milestone:  Awaiting Review
Component:  Upgrade/Install   |     Version:
 Severity:  normal            |  Resolution:
 Keywords:  gdpr 2nd-opinion  |     Focuses:
------------------------------+------------------------------

Comment (by azaozz):

 > Can someone make a case for opt-in vs opt-out for this? That's where
 things are not clear for me.

 As far as I've seen there is no more opt-out under the GDPR. It is gone
 for good, eradicated, and banished :)

 Every user consent has to be opt-in, and as we well know most users don't
 bother changing the default options:
 https://www.propublica.org/article/set-it-and-forget-it-how-default-
 settings-rule-the-world
 https://www.uie.com/brainsparks/2011/09/14/do-users-change-their-settings/
 https://service-design.co/95-of-the-people-stick-to-the-default-option-
 9e16316a64e1

 So the GDPR compliance will introduce a pretty bad UX. The only option
 would be to keep nagging users to click a checkbox :)

 Perhaps we can "work something out" on installation (or first login after
 installation) where we show a modal and don't dismiss it until the user
 makes a decision. It'd still be annoying for most, but as @xkon mentions
 above that's what most (closed source) software does when it asks the user
 to accept its license.

--
Ticket URL: <https://core.trac.wordpress.org/ticket/43492#comment:37>
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