[wp-trac] [WordPress Trac] #40951: New Text Widget - Switching Between Visual/Text Editor Strips Out Code

WordPress Trac noreply at wordpress.org
Wed Jun 14 22:00:33 UTC 2017


#40951: New Text Widget - Switching Between Visual/Text Editor Strips Out Code
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 Reporter:  dwrippe       |       Owner:
     Type:  defect (bug)  |      Status:  reopened
 Priority:  normal        |   Milestone:  4.8.1
Component:  Widgets       |     Version:  4.8
 Severity:  major         |  Resolution:
 Keywords:  needs-patch   |     Focuses:
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Comment (by philclothier):

 FWIW, I agree with the bump up to major. The company I work for (a theme
 shop) has started to receive more and more support requests relating to
 this. We've had to adapt documentation and add extra screenshots to ensure
 people are changing the Text widget to "HTML" mode and that they strip out
 any extra line breaks.

 This might seem like small steps to "tech savvy" people, but to the
 average WordPress user (90 of our clients) this is appears to be quite
 intimidating and causing aggravation (yet another reason to consider
 switching to a less scary CMS like Squarespace). We've also had feedback
 from people who are now avoiding updates because "it breaks things". We're
 always fighting an uphill battle with persuading clients to keep their
 themes/plugins up to date, so this issue really isn't helping :/

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Ticket URL: <https://core.trac.wordpress.org/ticket/40951#comment:51>
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