[wp-trac] [WordPress Trac] #33051: Pictures rotated 90 degrees left on upload

WordPress Trac noreply at wordpress.org
Wed Sep 23 14:38:58 UTC 2015


#33051: Pictures rotated 90 degrees left on upload
---------------------------+------------------------------
 Reporter:  rdlynch        |       Owner:
     Type:  defect (bug)   |      Status:  new
 Priority:  normal         |   Milestone:  Awaiting Review
Component:  Media          |     Version:  4.2.2
 Severity:  normal         |  Resolution:
 Keywords:  needs-testing  |     Focuses:
---------------------------+------------------------------
Changes (by johnbillion):

 * keywords:   => needs-testing


Comment:

 Thank you for the report, rdlynch, and welcome to WordPress Trac.

 Can we narrow down where the problem lies? I'd imagine that if this was
 widespread, we'd see many more reports of it. I suspect that this is
 either to do with the image processing library on the server, or the
 image's meta data is being stripped at some point during the steps
 described in the forum post linked above.

  * Can you find out if your server has the gmagick or imagick extension(s)
 installed? You can do this with the [https://github.com/cftp/WP-Extension-
 Check WP Extension Check] script.
  * Does this happen every time or does it depend on the rotation lock on
 the phone?
  * Does it occur when directly uploading a file to WordPress?

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Ticket URL: <https://core.trac.wordpress.org/ticket/33051#comment:1>
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