[wp-trac] [WordPress Trac] #32710: Customizer Menus: improve the "no results found" message

[WordPress Trac]

#32710: Customizer Menus: improve the "no results found" message
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 Reporter:  designsimply  |       Owner:
     Type:  defect (bug)  |      Status:  new
 Priority:  normal        |   Milestone:  4.3
Component:  Customize     |     Version:  trunk
 Severity:  normal        |  Resolution:
 Keywords:                |     Focuses:  ui
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Comment (by designsimply):

 > Truly empty installs are also relatively rare - there is typically one
 post, one page, and one category in a new install.

 It sounds like you're only thinking of empty content sections, not empty
 search results. This is probably my fault for including some more edge-
 case-ish things in the example screencasts (i.e. no published content at
 all). The empty content areas are really a separate case from empty search
 results. Here is a more up-to-date screenshot:

 [[Image(https://cldup.com/4WLUuf7omR.png)]]

 And here is a better example scenario: someone sets up a site, the first
 thing they want to do is add a menu, they create a new menu and search for
 "contact" because they want that in their menu bar, but no search results
 appear because they haven't published a contact page yet. In this
 scenario, neither the search nor the Custom Links are right for them
 yet—they need to be directed to create content before creating a menu and
 it might even be better to de-emphasize Custom Links all together for this
 flow.

 I like your suggestion to not display boxes that are empty in the rare
 case there is no content for a section. That combined with a clear "not
 found" message for search results will help people who happen to get stuck
 trying to create menus for content that doesn't exist on their site yet.

 Trying again for a "not found" message for the search:

 > No results found for "search term." Make sure you have published content
 you would like to add to the menu or use the Custom Links section to add a
 link to pre-existing content.

 Or even shorter:

 > No results found for "search term." You can add content to a menu if it
 has been created and published first.

 I left Custom Links out of the 2nd proposal because if someone does get
 stuck at this point, what they most likely need to know is that they
 should create and publish content before they can add it to a menu.

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Ticket URL: <https://core.trac.wordpress.org/ticket/32710#comment:11>
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