[wp-trac] [WordPress Trac] #34927: Cannot add users with .edu email addresses

[WordPress Trac]

#34927: Cannot add users with .edu email addresses
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 Reporter:  DonnaMiller        |       Owner:
     Type:  defect (bug)       |      Status:  new
 Priority:  normal             |   Milestone:  Awaiting Review
Component:  Users              |     Version:  4.4
 Severity:  normal             |  Resolution:
 Keywords:  reporter-feedback  |     Focuses:
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Comment (by DonnaMiller):

 Replying to [comment:3 swissspidy]:
 > Cannot reproduce on single install or multisite. Adding a user with a
 `.edu` email address works as expected.
 >
 > "New user created" message is used only on single sites I think.
 >
 > @DonnaMiller Some questions:
 >
 > * What username did you use?
 > * Is there an error shown in the console (open developer tools in your
 browser)
 > * Has this worked before, i.e. in 4.3.1?
 > * Does it work on another site running 4.4? Perhaps it's a caching
 issue.

 * Username: Cabrillo College
 * No errors in the Log tab of the console... but see below
 * This is the first .edu email we have added, so I'm not sure if it worked
 in previous versions.
 *

 I tried to add the user again with the console open. But not having used
 the console much I was trying to figure out where to look for the data
 that would be most helpful to you. The same issue happened as I filled in
 all the initial fields.

 Then I cleared the console and was just looking under the Log tab, added
 the member again, but being tired of putting in all their data, I just
 added their username and email. And it worked!

 @morganestes I was not getting the link to Edit User previously, but this
 time when I only supplied the username and email and it worked I did get
 the Edit User link.

 So I went into edit user and started filling out the rest of the
 information that is found in the initial Add User screen and saving to see
 what was causing the problem. It was the Website URL. These website URLs
 are all on the same domain, they are posts within this instance of
 Wordpress (each member has a post which is their member page).

 Here is the URL of this user, which was causing the problem:
 http://santacruzconstructionguild.us/cabrillo-college-construction-and-
 energy-management-cem-program/

 It's very long, is there a limit to the number of characters allowed in
 the URL? Obviously as a post slug this number of characters was allowed.
 But perhaps the Add User Website field does not support as many
 characters?

 If you know please let me know and I can shorten the slug for this post
 and we can keep that in mind for future posts. Because when I try to add
 that Website URL and save it, I don't get an error, but it does not save.

 I will attach a PDF of the log output from the console

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Ticket URL: <https://core.trac.wordpress.org/ticket/34927#comment:6>
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