[wp-trac] [WordPress Trac] #15719: Connection Information dialog does not explain root problem

WordPress Trac wp-trac at lists.automattic.com
Tue Dec 7 17:27:07 UTC 2010


#15719: Connection Information dialog does not explain root problem
--------------------------+-------------------------------------------------
 Reporter:  novasource    |       Owner:                 
     Type:  defect (bug)  |      Status:  new            
 Priority:  normal        |   Milestone:  Awaiting Review
Component:  UI            |     Version:  3.0.2          
 Severity:  normal        |    Keywords:                 
--------------------------+-------------------------------------------------
 On a brand new install of WordPress on a fresh Ubuntu 10.10 LAMP server,
 after trying to update a plugin, I got the '''Connection Information'''
 page that requested FTP information. ("To perform the requested action,
 WordPress needs to access to your web server. Please enter your FTP
 credentials to proceed. If you do not remember your credentials, you
 should contact your web host.")

 This message should have explained the root cause: my filesystem
 permissions did not allow WordPress to write. I think this error message
 is defective (a bug) because it doesn't explain the problem. Therefore,
 admins are forced to go on a wild goose chase to find the root cause and
 proposed an alternative (FTP) that I didn't even want to use.

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Ticket URL: <http://core.trac.wordpress.org/ticket/15719>
WordPress Trac <http://core.trac.wordpress.org/>
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