[wp-trac] Re: [WordPress Trac] #4768: Make comment moderation buttons more intuitive

[WordPress Trac]

#4768: Make comment moderation buttons more intuitive
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 Reporter:  novasource  |        Owner:  anonymous   
     Type:  defect      |       Status:  new         
 Priority:  normal      |    Milestone:  2.4 (future)
Component:  General     |      Version:              
 Severity:  normal      |   Resolution:              
 Keywords:              |  
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Changes (by foolswisdom):

  * milestone:  2.3 (trunk) => 2.4 (future)

Old description:

> The comment moderation buttons (Yes/No) that you get after clicking on
> link in a "Please moderate: [comment name]" email are needlessly
> unintuitive.
>
> If you click on the Delete It, Spam It, or Approve It links, you get a
> prompt followed by Yes/No. This requires the user to pause and figure out
> what Yes corresponds do: keep it? Spam it? Delete it? Save it? Show it?
>
> Two suggested workarounds:
> 1. (Preferred) Show one dialog for each comment, and provide three
> buttons: Approve, Delete, and Spam.
> 1. If you must maintain the "Approve it/Delete it/Spam it" links in the
> email, at least use something intuitive in the button names. E.g.,
> instead of "Caution: You are about to mark the following comment as spam:
> Are you sure you want to do that? Yes/No", replace the question with
> "Please confirm your choice:", and the buttons could be something like
> "Mark as Spam" and "Do nothing". The same would need to happen to the
> views you get after clicking on the "Delete it" or "Approve it" links.

New description:

 The comment moderation buttons (Yes/No) that you get after clicking on
 link in a "Please moderate: [comment name]" email are needlessly
 unintuitive.

 If you click on the Delete It, Spam It, or Approve It links, you get a
 prompt followed by Yes/No. This requires the user to pause and figure out
 what Yes corresponds do: keep it? Spam it? Delete it? Save it? Show it?

 Two suggested workarounds:

 1. (Preferred) Show one dialog for each comment, and provide three
 buttons: Approve, Delete, and Spam.

 2. If you must maintain the "Approve it/Delete it/Spam it" links in the
 email, at least use something intuitive in the button names. E.g., instead
 of "Caution: You are about to mark the following comment as spam: Are you
 sure you want to do that? Yes/No", replace the question with "Please
 confirm your choice:", and the buttons could be something like "Mark as
 Spam" and "Do nothing". The same would need to happen to the views you get
 after clicking on the "Delete it" or "Approve it" links.

Comment:

 novasource, patches are appreciated ;-) As I think I have commented on a
 couple of your tickets before sometimes recording the bug doesn't get it
 closer to being fixed. This sort of bugs are a great opportunity for you
 to demonstrate "shipping is better than thnking"

 It is also essential that you identify related bugs, even if the
 relationship seems very loose.

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Ticket URL: <http://trac.wordpress.org/ticket/4768#comment:2>
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