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<title>[13107] sites/trunk/wordpress.org/public_html/wp-content/plugins/plugin-directory/bin/bounced-emails.php: Plugin Directory: Bin: Bounced Emails: If all plugins associated with the account are already closed, just close the Helpscout ticket.</title>
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<dt style="float: left; width: 6em; font-weight: bold">Revision</dt> <dd><a style="font-weight: bold" href="http://meta.trac.wordpress.org/changeset/13107">13107</a><script type="application/ld+json">{"@context":"http://schema.org","@type":"EmailMessage","description":"Review this Commit","action":{"@type":"ViewAction","url":"http://meta.trac.wordpress.org/changeset/13107","name":"Review Commit"}}</script></dd>
<dt style="float: left; width: 6em; font-weight: bold">Author</dt> <dd>dd32</dd>
<dt style="float: left; width: 6em; font-weight: bold">Date</dt> <dd>2024-01-15 02:40:00 +0000 (Mon, 15 Jan 2024)</dd>
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<pre style='padding-left: 1em; margin: 2em 0; border-left: 2px solid #ccc; line-height: 1.25; font-size: 105%; font-family: sans-serif'>Plugin Directory: Bin: Bounced Emails: If all plugins associated with the account are already closed, just close the Helpscout ticket. The plugin probably had other bounces that have already closed the plugins.</pre>
<h3>Modified Paths</h3>
<ul>
<li><a href="#sitestrunkwordpressorgpublic_htmlwpcontentpluginsplugindirectorybinbouncedemailsphp">sites/trunk/wordpress.org/public_html/wp-content/plugins/plugin-directory/bin/bounced-emails.php</a></li>
</ul>
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<h3>Diff</h3>
<a id="sitestrunkwordpressorgpublic_htmlwpcontentpluginsplugindirectorybinbouncedemailsphp"></a>
<div class="modfile"><h4 style="background-color: #eee; color: inherit; margin: 1em 0; padding: 1.3em; font-size: 115%">Modified: sites/trunk/wordpress.org/public_html/wp-content/plugins/plugin-directory/bin/bounced-emails.php</h4>
<pre class="diff"><span>
<span class="info" style="display: block; padding: 0 10px; color: #888">--- sites/trunk/wordpress.org/public_html/wp-content/plugins/plugin-directory/bin/bounced-emails.php 2024-01-15 01:44:57 UTC (rev 13106)
+++ sites/trunk/wordpress.org/public_html/wp-content/plugins/plugin-directory/bin/bounced-emails.php 2024-01-15 02:40:00 UTC (rev 13107)
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -60,11 +60,12 @@
</span><span class="cx" style="display: block; padding: 0 10px">
</span><span class="cx" style="display: block; padding: 0 10px"> if ( 'live' == OPERATION_MODE ) {
</span><span class="cx" style="display: block; padding: 0 10px"> echo "Running in live mode. Changes will be made.\nProceeding in 10s...\n";
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+ sleep( 10 );
</ins><span class="cx" style="display: block; padding: 0 10px"> } else {
</span><del style="background-color: #fdd; text-decoration:none; display:block; padding: 0 10px">- echo "Running in dry-run mode. No changes will be made. Pass --doit parameter to make changes.\nProceeding in 10s...\n";
</del><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+ echo "Running in dry-run mode. No changes will be made. Pass --doit parameter to make changes.\n";
</ins><span class="cx" style="display: block; padding: 0 10px"> }
</span><del style="background-color: #fdd; text-decoration:none; display:block; padding: 0 10px">-sleep( 10 );
</del><span class="cx" style="display: block; padding: 0 10px">
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+
</ins><span class="cx" style="display: block; padding: 0 10px"> // Load the HelpScout API helper methods.
</span><span class="cx" style="display: block; padding: 0 10px"> require_once API_WPORGPATH . '/dotorg/helpscout/common.php';
</span><span class="cx" style="display: block; padding: 0 10px">
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -160,6 +161,7 @@
</span><span class="cx" style="display: block; padding: 0 10px"> 'error' => 0,
</span><span class="cx" style="display: block; padding: 0 10px"> 'closed' => 0,
</span><span class="cx" style="display: block; padding: 0 10px"> 'revoked-commit' => 0,
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+ 'hs-closed' => 0,
</ins><span class="cx" style="display: block; padding: 0 10px"> ];
</span><span class="cx" style="display: block; padding: 0 10px">
</span><span class="cx" style="display: block; padding: 0 10px"> $actions_to_take = [
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -173,6 +175,7 @@
</span><span class="cx" style="display: block; padding: 0 10px"> ],
</span><span class="cx" style="display: block; padding: 0 10px"> */
</span><span class="cx" style="display: block; padding: 0 10px"> ];
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+$just_close_it = []; // The HS tickets to just close.
</ins><span class="cx" style="display: block; padding: 0 10px">
</span><span class="cx" style="display: block; padding: 0 10px"> foreach ( get_bounces()->_embedded->conversations as $bounce ) {
</span><span class="cx" style="display: block; padding: 0 10px"> $helpscout_url = "https://secure.helpscout.net/conversation/{$bounce->id}/{$bounce->number}";
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -192,6 +195,13 @@
</span><span class="cx" style="display: block; padding: 0 10px"> $slugs
</span><span class="cx" style="display: block; padding: 0 10px"> );
</span><span class="cx" style="display: block; padding: 0 10px">
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+ $closed_plugins = array_filter(
+ $plugins,
+ function( $plugin ) {
+ return 'closed' === get_post_status( $plugin ) || 'disabled' === get_post_status( $plugin );
+ }
+ );
+
</ins><span class="cx" style="display: block; padding: 0 10px"> $plugins = array_filter(
</span><span class="cx" style="display: block; padding: 0 10px"> $plugins,
</span><span class="cx" style="display: block; padding: 0 10px"> function( $plugin ) {
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -218,7 +228,7 @@
</span><span class="cx" style="display: block; padding: 0 10px"> }
</span><span class="cx" style="display: block; padding: 0 10px"> );
</span><span class="cx" style="display: block; padding: 0 10px">
</span><del style="background-color: #fdd; text-decoration:none; display:block; padding: 0 10px">- if ( ! $email || ! $user || ! $slugs || ! $plugins ) {
</del><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+ if ( ! $email || ! $user || ! $slugs || ( ! $plugins && ! $closed_plugins ) ) {
</ins><span class="cx" style="display: block; padding: 0 10px"> echo "\tNo user or plugins found.\n";
</span><span class="cx" style="display: block; padding: 0 10px"> $stats['error']++;
</span><span class="cx" style="display: block; padding: 0 10px"> continue;
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -230,6 +240,7 @@
</span><span class="cx" style="display: block; padding: 0 10px"> echo "\tUser: {$user->user_login}\n";
</span><span class="cx" style="display: block; padding: 0 10px"> echo "\tSingular committer (or owns): " . implode( ', ', wp_list_pluck( $single_committer_plugins, 'post_name' ) ) . "\n";
</span><span class="cx" style="display: block; padding: 0 10px"> echo "\tJust a committer: " . implode( ', ', wp_list_pluck( $multiple_committer_plugins, 'post_name' ) ) . "\n";
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+ echo "\tClosed plugins: " . implode( ', ', wp_list_pluck( $closed_plugins, 'post_name' ) ) . "\n";
</ins><span class="cx" style="display: block; padding: 0 10px">
</span><span class="cx" style="display: block; padding: 0 10px"> echo "\tBounce Message:\n\t\t> " . ( str_replace( "\n", "\n\t\t> ", $bounce_message ) ?: 'Unable to determine bounce reason' ) . "\n";
</span><span class="cx" style="display: block; padding: 0 10px">
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -240,6 +251,10 @@
</span><span class="cx" style="display: block; padding: 0 10px"> $actions_to_take[ $plugin->ID ]['users'][ $user->ID ] = $bounce_message;
</span><span class="cx" style="display: block; padding: 0 10px"> }
</span><span class="cx" style="display: block; padding: 0 10px">
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+ if ( ! $plugins && $closed_plugins ) {
+ $just_close_it[] = $bounce->id;
+ }
+
</ins><span class="cx" style="display: block; padding: 0 10px"> echo "\n";
</span><span class="cx" style="display: block; padding: 0 10px"> }
</span><span class="cx" style="display: block; padding: 0 10px">
</span><span class="lines" style="display: block; padding: 0 10px; color: #888">@@ -393,5 +408,24 @@
</span><span class="cx" style="display: block; padding: 0 10px"> echo "\n";
</span><span class="cx" style="display: block; padding: 0 10px"> }
</span><span class="cx" style="display: block; padding: 0 10px">
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+// Close those HS tickets.
+foreach ( $just_close_it as $hs_id ) {
+ $stats['hs-closed']++;
+
+ echo "Marking https://secure.helpscout.net/conversation/{$hs_id} as closed as all plugins are closed.\n";
+
+ if ( 'live' == OPERATION_MODE ) {
+ HelpScout::instance()->api(
+ '/v2/conversations/' . $hs_id,
+ [
+ 'op' => 'replace',
+ 'path' => '/status',
+ 'value' => 'closed',
+ ],
+ 'PATCH'
+ );
+ }
+}
+
</ins><span class="cx" style="display: block; padding: 0 10px"> echo "\nAll Done! Stats:\n";
</span><del style="background-color: #fdd; text-decoration:none; display:block; padding: 0 10px">-var_dump( $stats );
</del><span class="cx" style="display: block; padding: 0 10px">\ No newline at end of file
</span><ins style="background-color: #dfd; text-decoration:none; display:block; padding: 0 10px">+var_dump( $stats );
</ins></span></pre>
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