[wp-meta] [Making WordPress.org] #7161: Remove auto-closure from support from threads and add warning if thread is old instead

Making WordPress.org noreply at wordpress.org
Sat Jul 29 16:16:07 UTC 2023


#7161: Remove auto-closure from support from threads and add warning if thread is
old instead
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 Reporter:  alh0319         |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  high            |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by fierevere):

 @alh0319 Also please note this important moment:
 **
 TOPICS are NOT TICKETS**, topics are open for open source collaboration
 whenever they keep the activity, if someone has something valuable to add
 to topic - they can do so.


 Regarding "closure" by plugin support reps, we can see a lot of "closures"
 after few days of inactivity or even after topic has been replied, this is
 counter-productive, even if topic wasnt actually closed (it was set as
 resolved and there is comment that issue is closed by support rep)

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/7161#comment:8>
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