[wp-meta] [Making WordPress.org] #5426: Improve the plugin repository's Support tab.

[Making WordPress.org]

#5426: Improve the plugin repository's Support tab.
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 Reporter:  carike             |       Owner:  (none)
     Type:  defect             |      Status:  new
 Priority:  normal             |   Milestone:
Component:  Plugin Directory   |  Resolution:
 Keywords:  2nd-opinion close  |
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Changes (by dd32):

 * keywords:   => 2nd-opinion close


Comment:

 > This plugin's author does not answer questions in the community support
 forums.
 > However, they do offer help to users of this free plugin on their own
 site.
 >
 > Take me there! [link - no-index, no-follow]

 I personally don't like this phrasing at all, and I think we should
 improve the wording to force authors to offer support through official
 WordPress.org channels.

 By having your plugin hosted on WordPress.org, you're expected to make use
 of the provided tooling, it's not designed to be used purely as a
 distribution channel only.

 I would go so far as to support disallowing plugin authors from linking to
 their own support channels.

 I'm marking this as `2nd-opinion` because this is above our pay-grades.
 `close` because I feel that's the ideal solution putting end-users first.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/5426#comment:3>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org