[wp-meta] [Making WordPress.org] #5539: Create an "Ask a Question About WordPress" page

Making WordPress.org noreply at wordpress.org
Fri Dec 11 04:44:24 UTC 2020


#5539: Create an "Ask a Question About WordPress" page
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 Reporter:  carike   |       Owner:  (none)
     Type:  defect   |      Status:  new
 Priority:  normal   |   Milestone:
Component:  General  |  Resolution:
 Keywords:           |
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Comment (by dufresnesteven):

 I have no problem with this solution but just want to add an anecdote...

 What is great about the WordPress community is that there are actual, kind
 people there to help. I find when a Company/Community seems really
 concerned with triaging my question, I can expect a fairly disconnected
 impersonal response from the other side. Chatbots and other AI tools are
 coming along to help with the triaging, but I still always have a better
 experience when some "person" is there to help me as early as possible. So
 whatever the solution for this problem is, ands it's definitely a problem,
 it would be nice if we keep the human "first" interaction feel.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/5539#comment:2>
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