[wp-meta] [Making WordPress.org] #3239: Plugin notifications

Making WordPress.org noreply at wordpress.org
Thu Feb 15 11:54:11 UTC 2018


#3239: Plugin notifications
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 Reporter:  tazotodua       |       Owner:
     Type:  enhancement     |      Status:  reopened
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:  2nd-opinion     |
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Comment (by Otto42):

 I'm against automatically subscribing people to email lists by default and
 then giving them an opt-out. If we email you then it should be because you
 asked us to do so, or because we require it for other reasons.

 Emails for commit confirmations are important for security. You cannot
 opt-out of those.

 Emails for forum posts should definitely be allowed to be "off" and
 therefore should not be "on by default".

 Considering how easy it is for any user, including plugin authors, to
 click a single toggle button to start getting emails, then it is not a
 burden nor a chore of any kind for plugin authors to simply click the
 button to subscribe to their support forums and start getting emails if
 they choose to do so.

 Automatically clicking that button for them, and subscribing authors by
 default, is a choice that is wrong because a) it means we're sending a
 huge amount of potentially unwanted emails and b) not the most common
 choice. Most plugin authors do not subscribe to their own forums. It is
 each authors choice whether to get their support forum posts, and we offer
 multiple ways for them to do that. We should not be forcing an opt-out on
 them for forum posts, and we certainly should not be emailing authors
 things that might get emails from the WordPress.org systems marked as
 unwanted spam.

 So the answer is a flat no. We're not going to auto subscribe plugin
 authors to emails from the support forums.

--
Ticket URL: <https://meta.trac.wordpress.org/ticket/3239#comment:13>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


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