[wp-meta] [Making WordPress.org] #2606: Inaccurate plugin rating counts

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Sat Oct 14 14:35:07 UTC 2017

#2606: Inaccurate plugin rating counts
 Reporter:  svenl77           |       Owner:  Otto42
     Type:  defect            |      Status:  assigned
 Priority:  normal            |   Milestone:  Plugin Directory v3.0
Component:  Plugin Directory  |  Resolution:
 Keywords:  needs-patch       |

Comment (by SergeyBiryukov):

 Replying to [comment:2 Otto42]:
 > This is because the get_star_rating function is using the post_meta,
 when it should be calling the existing and centralized ratings code to get
 the information correctly.

 It used to call `WPORG_Ratings` methods via
 `Plugin_Directory::filter_shim_postmeta()` before [4420], but apparently
 post meta fields are necessary for search indexing.

 Looking at [source:sites/trunk/wordpress.org/public_html/wp-
 Meta_Sync::sync_ratings()], the post meta is supposed to be synchronized
 with `WPORG_Ratings` data hourly, so the information should eventually be
 correct, even though there is some delay.

 To reduce confusion and avoid discrepancy between the ratings on support
 forums and on plugin page, we could probably trigger a sync right after a
 review is archived or marked as spam.

Ticket URL: <https://meta.trac.wordpress.org/ticket/2606#comment:6>
Making WordPress.org <https://meta.trac.wordpress.org/>
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