[wp-meta] [Making WordPress.org] #3259: Gmail adds different emails from contact forms in the same thread

Making WordPress.org noreply at wordpress.org
Thu Nov 9 16:14:34 UTC 2017


#3259: Gmail adds different emails from contact forms in the same thread
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 Reporter:  casiepa                  |       Owner:
     Type:  defect                   |      Status:  new
 Priority:  normal                   |   Milestone:
Component:  WordCamp Site & Plugins  |  Resolution:
 Keywords:  has-patch                |
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Comment (by iandunn):

 That's a good point to bring up, Mark. I think adding something like
 `{name}` and `{title}` would be more user-friendly than a random string.

 We'd probably need to check if those fields exist in the form, though, and
 also that they weren't already added manually. If either of those fail,
 then maybe we fall back to a random string? It'd also be good to check for
 variations like `{first_name}`, etc.

 I think it'd be nice to have the random string be something like
 `(id:f3Jfmsad)` rather than just the number, to make it a little more less
 confusing for users. The parenthesis help visually separate it and make it
 feel like a distinct part, and the `id` explains a little bit about why
 it's there. We'd need to make sure that Gmail (and other clients) don't
 ignore things in parenthesis either, though. If they do, we could maybe do
 it like ` -- id:f3Jfmsad` instead.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/3259#comment:5>
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