[wp-meta] [Making WordPress.org] #2632: Plugin Directory: Remove full output of last two reviews

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Sat Apr 1 16:23:50 UTC 2017

#2632: Plugin Directory: Remove full output of last two reviews
 Reporter:  brianhogg          |       Owner:
     Type:  enhancement        |      Status:  new
 Priority:  normal             |   Milestone:  Plugin Directory v3 - Future
Component:  Plugin Directory   |  Resolution:
 Keywords:  ux-feedback        |
  needs-patch                  |

Comment (by Shelob9):

 For example, a user tries out my plugin. It causes some sort of conflict.
 They open a support ticket on WordPress.org, with too little details for
 me to help them, I ask for more details, giving them the information they
 would need to find the error:

 Instead of responding, they elevate it to a blackmail support request:
 https://wordpress.org/support/topic/please-dont-install-it/ Not to say
 that my plugin isn't without bugs or conflicts, but I think it's safe to
 assume, we didn't get to 50k active installs by turning people's websites
 into 404s and our code isn't so horrible that it makes websites into 404s
 without even being installed. But this new design ads to my plugin page a
 warning that installing this plugin will make your website 404, even after
 you uninstall this.

 So assuming that I'm really not that bad of a developer, who does this

 Does it help those browsing for plugins? Nope, it's not a fair assessment.

 Does it help my existing users? No. I know have to give this user more
 attention then I would  someone who would help in hopes I can kiss their
 butt hard enough to get them to change the star rating.

 Does it help my competitors? Yes, and that's fine, I like many of them,
 but not sure this is the point.

 Does it help the user who is experiencing this conflict? Not anymore than
 opening the support request did, because I still don't know what is wrong
 and can't really help without knowing what errors they have or what
 version of my plugin they have.

Ticket URL: <https://meta.trac.wordpress.org/ticket/2632#comment:6>
Making WordPress.org <https://meta.trac.wordpress.org/>
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