[wp-meta] [Making WordPress.org] #7: Search individual plugin/theme forums

Making WordPress.org noreply at wordpress.org
Tue Feb 2 23:44:02 UTC 2016


#7: Search individual plugin/theme forums
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  Reporter:  Daedalon     |      Owner:
      Type:  enhancement  |     Status:  new
  Priority:  normal       |  Component:  Support Forums
Resolution:               |   Keywords:  needs-refresh 2nd-opinion
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Comment (by swinggraphics):

 it is not as high a priority as other things on the site

 I have no idea what the priorities for the wordpress.org are, but from my
 standpoint as a user, there isn't any as big as making the support topic
 search usable. This has been true for years. Fancy images for plugin
 headers? I didn't need that. A bright green box telling me I should search
 to see if my topic already exists before creating a new one? Like a middle
 finger to the user. Many developers have notices on their Support pages
 saying, in effect, "I do not provide support here. Please create an
 account on my website [sometimes for a fee] to receive support; the
 WordPress forums are insufficient." I also don't know what's involved in
 upgrading bbPress, but I think it would be satisfactory to save 0 to 20 of
 the most recent support topics from any plugin or theme and delete the
 rest or make them available statically in an archive somewhere. Users
 create new, duplicate topics trying to get support anyway, primarily
 because anything beyond the first page isn't practically searchable, so
 who cares if extant threads cease to exist?

 Many thanks to all the volunteers plugging away at this behemoth (the
 entire wordpress.org) and for providing any kind of a forum to begin with.

--
Ticket URL: <https://meta.trac.wordpress.org/ticket/7#comment:24>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


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