[wp-hackers] [Pretty OT]May I be the first to console Owen...
davebytes at comcast.net
Fri Sep 15 19:52:13 GMT 2006
This should be a warning to anyone using an unmanaged server of any sort...
Back up off-server yourself, whether paying the host to do it, or doing it
yourself. Don't 'trust' in any 'snapshot' backups in the hosting package
unless they are expressly defined as off-server or off-site.
I think Matt at unixshell/tektonic has unfortunately tried to offer amazing
cut-rate VPS service, not factoring in support overhead -- i.e., planning
and consideration of an 'unmanaged' bullet-proof backup system (i.e., you
NEVER back up data to the same drive(s) as the original source data). He's
continued to get higher demand for his cool services, but this is one of the
'costs' of a small/one-man show (I don't know for a fact he's one-man, but I
believe he started that way -- and most cut-rate companies are basically
I don't necessarily blame unixshell. I mean, failed hardware is failed
hardware -- at that point, I'd start making RAID hardware manufacturers hold
some kind of 'insurance' policy on card failures that destroy data. ;) And,
unixshell/Matt is VERY upfront that it's an extremely-unmanaged system. ;)
OTOH, a host is a host. You can say you don't charge enough to really
support folks, and that's how you keep things so cheap, but the moment
something like this happens EVERYONE on the system realizes that a few bucks
apiece, per month, to cover a teeny bit of 'support overhead' for disaster
planning, would be well worth it. If the plan promises backups, they
shouldn't be on the same box -- hardware failures happen, don't rely on RAID
to save your ass. ;) ;)
To Owen: if you need any help from the community, please ask!
----- Original Message -----
From: "Owen Winkler" <ringmaster at midnightcircus.com>
| Yes, the server is pretty dead. I guess the RAID card fried a bunch of
| the drives that were connected to it. I don't blame Unixshell for my
| inability to restore backups I don't have, and I should have known
| better than to trust only their snapshot system. Getting the new VPS
| running is another question, however.
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