<html>
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#FFFFFF">
Thanks Emil!<br>
<br>
<br>
<div class="moz-cite-prefix">Στις 21/6/2014 9:58 πμ, ο/η Emil Uzelac
έγραψε:<br>
</div>
<blockquote
cite="mid:CAEytdhcXfsS_g1OStiSW+aFyVc94X7c0iaxoe-CKr_VnGGXA2A@mail.gmail.com"
type="cite">All set<span></span><br>
<br>
On Saturday, June 21, 2014, Ketchup Themes <<a
moz-do-not-send="true" href="mailto:info@ketchupthemes.com">info@ketchupthemes.com</a>>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF"> Hi guys,<br>
<br>
Is it possible for that ticket <a moz-do-not-send="true"
href="https://themes.trac.wordpress.org/ticket/19007"
target="_blank">https://themes.trac.wordpress.org/ticket/19007</a>
to reopen ?<br>
<br>
Probably the reviewer is a trainee, so she closed the ticket
just after the review and i didn't have any time to make
changes.<br>
<br>
I've waited 3 weeks for a reviewer and i guess that it will
take the same amount of time if i reupload a newer version.<br>
<br>
Thanks,<br>
Alex Itsios<br>
<br>
<div>Στις 20/6/2014 9:43 μμ, ο/η Chip Bennett έγραψε:<br>
</div>
<blockquote type="cite">
<div dir="ltr">All,
<div><br>
</div>
<div>There seems to be some misunderstanding about the
review workflow. A few of the newer reviewers are
leaving initial review comments, and immediately closing
the ticket. While that was our old workflow, it has not
been our current workflow for about a year.</div>
<div><br>
</div>
<div>Our current workflow is designed such that, as long
as the ticket remains open, any subsequent Theme updates
that get submitted are automatically appended to the
open ticket - which allows for the review process to
take place in a single ticket. This process is much
easier both for the reviewers and for developers.</div>
<div><br>
</div>
<div>Tickets should only be closed under two
circumstances:</div>
<div><br>
</div>
<div>1. The developer fails to respond within a reasonable
time</div>
<div>2. The submission is not legitimate (ripped theme,
spam theme, etc.)</div>
<div><br>
</div>
<div>We currently define "reasonable time" as a week. But
in order to make things even easier and consistent, I am
asking that reviewers not close tickets due to lack of
developer response. This is something that I check for,
usually daily, in order to close tickets with no
response, or to request a status update.</div>
<div><br>
</div>
<div>So:</div>
<div><br>
</div>
<div>1. Do not close tickets due to lack of developer
response. Admins will take care of such ticket closures.</div>
<div>2. Do not post "bump" comments, as doing so impacts
Admins' ability to follow up on idle tickets.</div>
<div><br>
</div>
<div>The idea is that reviewers can just focus on doing
reviews, and helping developers proceed toward approval;
Admins can focus on dealing with tickets without
developer response and otherwise idle tickets.</div>
<div><br>
</div>
<div>Thanks,</div>
<div><br>
</div>
<div>Chip</div>
</div>
<br>
<fieldset></fieldset>
<br>
<pre>_______________________________________________
theme-reviewers mailing list
<a moz-do-not-send="true" href="javascript:_e(%7B%7D,'cvml','theme-reviewers@lists.wordpress.org');" target="_blank">theme-reviewers@lists.wordpress.org</a>
<a moz-do-not-send="true" href="http://lists.wordpress.org/mailman/listinfo/theme-reviewers" target="_blank">http://lists.wordpress.org/mailman/listinfo/theme-reviewers</a>
</pre>
</blockquote>
<br>
</div>
</blockquote>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_______________________________________________
theme-reviewers mailing list
<a class="moz-txt-link-abbreviated" href="mailto:theme-reviewers@lists.wordpress.org">theme-reviewers@lists.wordpress.org</a>
<a class="moz-txt-link-freetext" href="http://lists.wordpress.org/mailman/listinfo/theme-reviewers">http://lists.wordpress.org/mailman/listinfo/theme-reviewers</a>
</pre>
</blockquote>
<br>
</body>
</html>