<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I think so too.</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, Jan 31, 2014 at 5:57 PM, Bryan Hadaway <span dir="ltr"><<a href="mailto:bhadaway@gmail.com" target="_blank">bhadaway@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div>Exactly, which I use.<br><br></div>Just wanted to clarify the distinction.<br><br></div>I believe Chip is referring to people leaving the ticket altogether and then emailing from there email service directly outside of the ticket.<br>

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