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If I had started building themes when WordPress.org had a good
solution for theme support, I most likely would've just used the
.ORG forums. At that time, theme authors had to build up their own
communities. It's a lot of extra work and headaches building up
your own support system (though you do get more control).<br>
<br>
Other than not being able to get email updates for all our theme
forums (like we can for plugins), the .ORG support forum is a decent
system to use. The infrastructure is already there, so take
advantage of it.<br>
<br>
GitHub is great as a bug tracker, but you wouldn't want to do
support there.<br>
<br>
On 3/15/2013 3:45 PM, Ünsal Korkmaz wrote:<br>
<blockquote
cite="mid:CABZBZDvE+gyWpv4PjRaoKT3uFrpgob_yRqZuiFBqQWOkc8t5nA@mail.gmail.com"
type="cite">Hi,
<div>I am trying to decide how to give support to my theme users.
Current options:</div>
<div>
<ul>
<li>Only WordPress.Org support forums</li>
<li>Creating a free community in <a moz-do-not-send="true"
href="http://theme.firmasite.com/">http://theme.firmasite.com/</a></li>
<li>Using Github</li>
</ul>
<div>Github is not end-user friendly in my opinion. </div>
<div>Only using WordPress.Org support forums can be problem for
future..</div>
<div>And as myself, i dont like registering a website for
getting help ..</div>
<div><br>
</div>
<div>So i couldnt decide. What is your suggestion on handling
support properly? </div>
<div>(I hope its not against rule to ask this here, basically
asking here because its about theme and people are here
experience with theme support)</div>
<div><br>
</div>
</div>
<br>
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</pre>
</blockquote>
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