<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><blockquote type="cite"><div text="#000000" bgcolor="#FFFFFF">Other than not being able to get email updates for all our theme forums (like we can for plugins), the .ORG support forum is a decent system to use. The infrastructure is already there, so take advantage of it.</div></blockquote><div><br></div>I subscribe to the theme's tag and that pretty much gets me notified about most posts.<div><br></div><div>Daniel</div><div><br><div><div>On Mar 15, 2013, at 11:13 PM, Justin Tadlock wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">
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If I had started building themes when <a href="http://WordPress.org">WordPress.org</a> had a good
solution for theme support, I most likely would've just used the
.ORG forums. At that time, theme authors had to build up their own
communities. It's a lot of extra work and headaches building up
your own support system (though you do get more control).<br>
<br>
Other than not being able to get email updates for all our theme
forums (like we can for plugins), the .ORG support forum is a decent
system to use. The infrastructure is already there, so take
advantage of it.<br>
<br>
GitHub is great as a bug tracker, but you wouldn't want to do
support there.<br>
<br>
On 3/15/2013 3:45 PM, Ünsal Korkmaz wrote:<br>
<blockquote cite="mid:CABZBZDvE+gyWpv4PjRaoKT3uFrpgob_yRqZuiFBqQWOkc8t5nA@mail.gmail.com" type="cite">Hi,
<div>I am trying to decide how to give support to my theme users.
Current options:</div>
<div>
<ul>
<li>Only <a href="http://WordPress.Org">WordPress.Org</a> support forums</li>
<li>Creating a free community in <a moz-do-not-send="true" href="http://theme.firmasite.com/">http://theme.firmasite.com/</a></li>
<li>Using Github</li>
</ul>
<div>Github is not end-user friendly in my opinion. </div>
<div>Only using <a href="http://WordPress.Org">WordPress.Org</a> support forums can be problem for
future..</div>
<div>And as myself, i dont like registering a website for
getting help ..</div>
<div><br>
</div>
<div>So i couldnt decide. What is your suggestion on handling
support properly? </div>
<div>(I hope its not against rule to ask this here, basically
asking here because its about theme and people are here
experience with theme support)</div>
<div><br>
</div>
</div>
<br>
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