<font color="#333333"><font><font face="arial,helvetica,sans-serif">About 6+ months ago, I've released my second public Theme called Responsive. This month Theme will "close" 200,000 downloads and "you" would say wait! this is definitely more than enough to learn what users do, gather some GA intelligence and voila. But no it takes much more than that. </font></font></font><div>
<font color="#333333"><font><font face="arial,helvetica,sans-serif"><br></font></font></font></div><div><font color="#333333"><font><font face="arial,helvetica,sans-serif">Majority of users that I interact with are "newbies" and not only to WordPress. Users get confused extremely often and I "blame" that strictly on documentation and the way we interact with them (<i>this is me, talking about me</i> :) . But also, I am very pleased how quickly majority of them learn stuff as well and I would rather have 10 newbies than one dev any time, but that's just me.</font></font></font><div>
<font color="#333333" face="arial, helvetica, sans-serif"><br></font></div><div><font color="#333333" face="arial, helvetica, sans-serif">There was the reason why PayPal was simple for so many years and why they didn't change their design, even the links from (sim·ple·ton) blue, very similar goes for eBay etc.</font></div>
<div><br></div><div><font color="#333333" face="arial, helvetica, sans-serif">Did anyone had a chance to see or even watch Matt live in San Francisco this year? Well we all* did! </font></div><div><font color="#333333" face="arial, helvetica, sans-serif"><br>
</font></div><div><font color="#333333" face="arial, helvetica, sans-serif">Well he kind of touched this area as well, with the welcome screen, how successful that was and for what type of users the screen was designed on the first place, maybe instead of redirecting our users to Theme Options, More Themes etc, we should try that with the welcome screen of our own, simple A/B testing just to see how that turns out. From that section we can see what users click and where they're coming from. One Theme can have welcome screen while you can keep whatever you currently have in another one and...</font></div>
<div><font color="#333333" face="arial, helvetica, sans-serif"><br></font></div><div><font color="#333333" face="arial, helvetica, sans-serif">Create GA funnel and goals and in short period of time you will be surprised how much of extra data "rolls" in.</font></div>
<div><font color="#333333" face="arial, helvetica, sans-serif"><br></font></div><div><font color="#333333" face="arial, helvetica, sans-serif">P.S. This message is a general response and my 2¢ :)</font></div>
<div><div><div><font color="#333333" face="arial, helvetica, sans-serif"><br></font></div><div><font color="#333333" face="arial, helvetica, sans-serif">Emil<br></font><div><font color="#333333"><font><font face="arial,helvetica,sans-serif"><br>
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</font></font></font><br><div class="gmail_quote">On Thu, Aug 9, 2012 at 6:21 PM, Bryan Hadaway <span dir="ltr"><<a href="mailto:bhadaway@gmail.com" target="_blank">bhadaway@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<b>Just want to interject real quick</b>, because the last point actually makes sense to me. I've looked at theme demos on WP before and clicked on links to see how a feature was intended to work and have been taken to all sorts of URLs.<br>
<br>And that's me, a tech-savvy who's aware of the grand scheme of things of placeholders and dummy content. But, putting myself in the shoes of the average WP user who's tech knowledge ends at 1-click WP installations I'd be pretty confused clicking on something and being taken to <a href="http://example.com" target="_blank">example.com</a> which actually redirects to a real site or to the WP homepage etc.<br>
<br>This isn't speculation either. I've worked with hundreds of clients and consulted or provided customer support to thousands of others. You would be amazed at the crazy things people come up with and the way they look at things when they're clueless if you don't explicitly define things in human-readable terms. To the normal person this stuff is Japanese really. I have the marketing psychology down, it's drilled into my mushy mind.<br>
<br>So when you say:<div><br><br>"<i style="color:rgb(102,102,102)">For what purpose would anyone attempt to click-through a link on a <a href="http://wp.org" target="_blank">wp.org</a> Theme demo?</i>"<br>
<br></div>You're saying that as a rational tech-savvy, not the 90% of people that will be looking at demos and YES definitely clicking on things, for what purpose who knows - we'll kill brain cells thinking about it.<br>
<br>I see just two options:<br><br><b>1</b>. Just use <b>#</b> for example URLs - this goes for all example URLs in any theme. And risk support time on people asking what is <i>#</i> - what does that do, can I put a link there to pictures of my puppies? Trust me, it'll happen.<br>
<br>OR<br><br><b>2</b>. Link to a pertinent page that actually explains the feature like:<br><br><a href="http://themedevsite.com/docs/custom-slider-links/" target="_blank">http://themedevsite.com/docs/custom-slider-links/</a> - and then have content on that page explaining like so:<br>
<br style="color:rgb(102,102,102)"><span style="color:rgb(102,102,102)">Hey! You must have been checking out the demo. The feature you just clicked on is the blah blah blah...</span><br>
<br>So either use # which essentially disables the link or link to an educational page. Those seem like the only two logical options to me.<br><br>End of interjection. :)<br clear="all"><br><br>Bryan Phillip Hadaway<br>
<div><span style="font-size:13.3px;font-family:Verdana,Arial,Helvetica,sans-serif"><div style="margin:0pt 0pt 8px"><p style="margin:0pt"><span style="color:rgb(46,45,46)"> <br> Web & Graphic Designer<br>
<a href="http://calmestghost.com/" target="_blank">calmestghost.com</a><br> <a href="mailto:bhadaway@gmail.com" target="_blank">bhadaway@gmail.com</a></span></p><p style="margin:0pt"><span style="color:rgb(46,45,46)"><br>
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