<div class="gmail_quote">On Tue, Oct 18, 2011 at 11:57 AM, Simon Prosser <span dir="ltr"><<a href="mailto:pross@pross.org.uk">pross@pross.org.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
do you have to reopen the ticket to change priority, then close again?<br><br></blockquote><div><br></div><div>I'd say the workflow should be such that you don't close the ticket until it's synced.</div><div>
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</div><div>- new ticket</div><div>- assigned to somebody</div><div>- reviewed</div><div>- closed if not-approved</div><div><span style="background-color: transparent; ">- marked as needs-sync if approved</span></div><div>
<span style="background-color: transparent; ">- synced</span></div><div><span style="background-color: transparent; ">- syncher removes needs-sync and closed as approved</span></div><div><span style="background-color: transparent; "><br>
</span></div><div><span style="background-color: transparent; ">-Otto</span></div><div><span style="background-color: transparent; "><br></span></div></div><br>