[theme-reviewers] Asking users to review the theme

Chip Bennett chip at chipbennett.net
Thu Nov 21 00:35:06 UTC 2013


Yep, I would agree that a link from the Theme Options page is good. A
banner on Theme activation is not.


On Wed, Nov 20, 2013 at 7:33 PM, Emil Uzelac <emil at uzelac.me> wrote:

> I am thinking the manner in which it was done and personally don't see
> the problem of having that extra link from Theme Options :) It leads to
> WPORG anyways.
>
>
> On Wed, Nov 20, 2013 at 6:29 PM, Justin Tadlock <justin at justintadlock.com>wrote:
>
>>  After the theme promotion discussion, I got the impression that we were
>> after far worse things than giving the user a link back to review the theme
>> on WordPress.org.
>>
>> Is it the manner in which it was done or is it simply that the link
>> itself shouldn't be allowed?
>>
>> Just trying to get everyone on the same page here since this has already
>> been opened up here for discussion in the mailing list.
>>
>>
>> On 11/20/2013 5:17 PM, emin ozlem wrote:
>>
>>  Thank you i appreciate all the review team taking their time to do
>> those. I would be more than happy to chip in and make some reviews myself
>> when i have a better understanding of it - of course if my help is needed.
>>  As for "asking for reviews" i think you should really reconsider your
>> stance on this. It may be against the rules to endorse the user to rate 5*
>> however i see no harm and think it could improve overall experience if
>> developers are allowed to remind the users to rate & review the theme. I
>> mean they are not forced to rate 5* after all, they could as well rate 2*
>> stars for the annoying reminder :D It's up to the user really. As long as
>> the notice doesnt endorse or effect the user to rate positively an honest
>> feedback would always help.
>>
>>
>> 2013/11/21 Chip Bennett <chip at chipbennett.net>
>>
>>> The short answer to that is: Plugins have different Guidelines and
>>> review criteria, and are handled by an entirely different team.
>>>
>>>  As for the ticket itself: all reviewers - whether a trainee, a regular
>>> reviewer, or an admin - are (or *should* be) willing to discuss any
>>> questions that you have. Even if something seems set in stone, feel free to
>>> ask. Those discussions are healthy - and sometimes reviewers (even admins)
>>> are wrong. We want to encourage those discussions happening between
>>> reviewers and developers, as much as possible. It gets tickets approved
>>> faster, and helps us become better reviewers.
>>>
>>>
>>> On Wed, Nov 20, 2013 at 5:52 PM, emin ozlem <eminozlem at gmail.com> wrote:
>>>
>>>>  I perfectly understand what you say. I thought there was nothing to
>>>> ask in the ticket, since you made it clear it was against to rules. So
>>>> instead of arguing it with you personally why it's against the rules, i
>>>> wanted to open up a public  discussion as to why it is not allowed and if
>>>> we can allow it.
>>>>  I mean why can a plugin openly ask "Rate 5* for this plugin" and the
>>>> theme can not ? I honestly could care less if they voted 3-4-5 stars, i
>>>> just need actual user feedback to improve up on. People usually do not tend
>>>> to do reviews unless they are prompted or "reminded" to do so.
>>>>  Maybe we can put some limit the usage of it like the limitations on
>>>> the linkbacks to the author, put some rules on how can it be asked from
>>>> user. Like do not say "vote me 5 stars", i dont know.For example I had made
>>>> mine a "one time only" notice intentionally in order not to disturb user,
>>>> not to mention that it can already be opted-out upon installation.
>>>>
>>>>
>>>> 2013/11/21 Chip Bennett <chip at chipbennett.net>
>>>>
>>>>> The point is: you should ask the reviewer in the ticket first. Not the
>>>>> mail list or the forums: in the ticket.
>>>>>
>>>>>  Review tickets are meant to be a discussion between reviewer and
>>>>> developer, and the process works much more smoothly when that happens.
>>>>> That's why we ask developers to ask questions in the ticket before going
>>>>> elsewhere, and why we ask reviewers to keep tickets open after leaving
>>>>> review comments.
>>>>>
>>>>>  The mail-list *is* a place for general discussion, and everyone is
>>>>> welcome to use it for that. But if a question is directly related to a
>>>>> review comment, the first place that discussion should take place is in the
>>>>> ticket. If an issue or question can't be adequately addressed, then bring
>>>>> an admin into the ticket.
>>>>>
>>>>>  Our goal is to ensure that Themes make it through the approval as
>>>>> expediently as possible. That's why we ask that in-ticket issues be handled
>>>>> in-ticket first. Once the Theme is approved, then by all means: open up
>>>>> general discussion on the mail-list.
>>>>>
>>>>>  As for the forums: that's the worst-possible place to go for Theme
>>>>> Review-related questions. The Theme Review Team members generally don't
>>>>> monitor the forums (unless pinged).
>>>>>
>>>>>
>>>>> On Wed, Nov 20, 2013 at 5:35 PM, emin ozlem <eminozlem at gmail.com>wrote:
>>>>>
>>>>>>  Firstly, my email to the list was not meant to bypass your review
>>>>>> or ask for second opinion behind your back. Like i said, i understand it's
>>>>>> against the rules as you said. I just wanted to know how and why it's
>>>>>> allowed for plugins and not for themes.
>>>>>>  Thanks for the link to the discussion, i thought mail list was
>>>>>> something we could make use of when we have questions we could not find
>>>>>> answers to. Next time i will ask in forums first.
>>>>>>
>>>>>>
>>>>>> 2013/11/21 Chip Bennett <chip at chipbennett.net>
>>>>>>
>>>>>>> First, in-ticket questions should be handled first *in-ticket*. If
>>>>>>> you have a question, ask the reviewer, in the ticket. The mail-list should
>>>>>>> not be used as an end-around to bypass review comments.
>>>>>>>
>>>>>>>  Second, please refer to the discussion, here:
>>>>>>> http://make.wordpress.org/themes/2013/11/04/wp-admin-theme-promotion/
>>>>>>>
>>>>>>>
>>>>>>>  On Wed, Nov 20, 2013 at 4:38 PM, emin ozlem <eminozlem at gmail.com>wrote:
>>>>>>>
>>>>>>>>   I've added a one-time only message to suggest user to review the
>>>>>>>> theme, and i am told it's against the rules ?
>>>>>>>>  I mean i've seen plenty of plugins asking for 5star reviews, and i
>>>>>>>> havent even done that, i simply wrote "please review, all kind of feedback
>>>>>>>> helps".
>>>>>>>>
>>>>>>>>  Is it against the themes guidelines, and if it's, how come it's
>>>>>>>> not for the plugins ?
>>>>>>>>
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>>>>>>>>
>>>>>>>>
>>>>>>>
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>>>>>>>
>>>>>>
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